Get in Touch With Us
Got a question about non Gamstop casinos, spotted something that needs updating, or just want to tell us what you think of the site? This page covers the ways to reach Non Gamstop Casinos and what happens once your message lands with us.
The Best Way to Reach Us
Email is the quickest and most reliable route to our team. Send your message to [email protected] and a real person will read it — we don't rely on automated replies to do the work of a proper response.
A short note on what your enquiry is about helps us route it correctly first time. If it relates to a specific brand from our list of trusted non Gamstop casinos UK, mentioning the name saves a back-and-forth.
What You Can Get in Touch About
- Questions about our ratings — how we scored a site like Betmica, Kikibet or any other operator on our list, and what went into the number.
- Corrections — welcome offers, terms and bonus details change on operator sites without notice. If something on our pages looks out of date, tell us and we'll check it.
- Suggestions for coverage — a payment method, game type or brand you'd like us to look at.
- Site feedback — anything that made the comparison tables or write-ups easier, or harder, to use.
- Player protection concerns — if you're self-excluded through GAMSTOP and want to understand your options, or you're worried about your own play, mention it and we'll point you towards relevant support resources.
We don't handle account issues, deposits, withdrawals or bonus disputes directly — those sit with the individual casino's own support team, since we're an independent comparison site rather than an operator.
Why We Don't List Every Casino
Every brand shown on Non Gamstop Casinos is reviewed against the same criteria: licensing jurisdiction, the clarity of bonus terms, the range of slots and table games on offer, banking options relevant to UK players, and how straightforward the site is to use. Sites such as Betninja, WinnerIsland, Zombillion and Smash Casino appear because they met that bar at the time of research, not because of any payment for placement. Commercial relationships with operators do not decide ranking order — if you think a listing no longer reflects reality, that's exactly the kind of message we want.
What Happens After You Write In
Your message is read by a member of our editorial team, not filtered through a bot. We aim to reply within two working days, though enquiries involving detailed fact-checking — for example, verifying a change to a welcome offer or a licensing detail — can take a little longer to answer properly.
If your enquiry concerns responsible gambling, including questions about self-exclusion or how GAMSTOP interacts with casinos operating outside its scheme, we'll respond directly and point you towards further reading where relevant.
Before You Email — Check These First
Some questions are already answered on our other pages, so you may get a faster result there:
- Wondering how a specific site compares to the rest of the market? Our trusted non Gamstop casinos UK page runs through the current top options side by side.
- Looking for detail on a particular welcome offer, such as the terms attached to a deposit match or free spins package? Check the individual listing first — headline percentages and caps are stated alongside any wagering conditions.
A Note on Accuracy
We keep our content current and factual, and reader input plays a genuine part in that. If something you've read here affected a decision you made — for better or worse — we want to hear about it. Remember that all gambling activity discussed on this site is intended for adults aged 18 and over, and any casino you choose to play at should be one you've reviewed and are comfortable with yourself.
Thanks for taking the time to read this far. We'll get back to you as soon as we can.